Get your Questions answered

These are the most frequently asked questions that our students want to know.

The certificate is valid for (12 months)

First Aid qualifications are valid for 3 years. If you renew, by attending another first aid course, before your certificate expires – then you are eligible for a ‘Refresher’ CPR course

Infection Control qualifications are valid for 5 years.

  • Provide CPR HLTAID001 is face-to-face and is delivered over 4.5 Hours
  • Provide First Aid HLTAID003 is run over a full day face-to-face, over 8 hours
  • Comply with Infection Prevention and Control HLTFIN001 course is run over a period of 2 days face to face.
    Day 1: Training (8 Hours), Day 2: Assessment (2 Hours)
Call us at the office on 1300 663 413, email or register online

We understand sometimes that there can be unavoidable delays in your travel time due to traffic or other unforeseeable circumstances. We do require you to arrive on time to ensure you do not miss any course content. Please contact the office if you think you may be late.

Unfortunately, there is no opportunity to leave training early and still receive a certificate. All assessment items and content must be completed to be deemed competent. Certificates cannot be issued if competency is not achieved.

Our Baulkham Hills training centre is adjacent from the Metro – Norwest Business Line. Alternatively, there are bus stops located close to our training centres.  We would suggest googling transport times to ensure you arrive at training at the required time. You can also drive however parking is limited.

AHPEI operates a fair and equitable fees and refunds policy. Cancellations received more than 7 days prior to the date of booked training will receive a refund of the paid amount less a $15 administration fee. Cancellations received inside the 7-day period will not be eligible for a refund but can be used to reschedule for a later date.

We would love to have you attend a training course with us. Please complete your booking over the phone to discuss your disability with the team and inform us of any additional assistance you may require. Please see physical requirements below.

Students are required to complete 2 minutes of uninterrupted CPR Practical on a mannequin during training. This must be completed at floor level and students will need to demonstrate correct technique as taught by a trainer.

All of our training team have industry experience and a background in Medical. Trainers have many years of practical experience in the relevant fields and apply this experience and knowledge to your training course.

AHPEI’s RTO: 45513
RTO Name:  Australian Health Practitioners Educations Institute

Please call the office and we will be happy to email you a PDF of your A4 certificate. Please be aware that printing fees of $5 will apply to replacing Statement of Attainment cards or providing hard copy A4 certificates.

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